This is the point where your earning starts. There are many channels of sales - telephone, contract, Avinode broker market or direct broker relationship. Or maybe you are a holiday charter, flying wide body aircraft and you sell to tour operators. That is also the case. And we take care about it, too.
You need to have a central repository for all your business contacts, preferably of all your passengers if you fly as a business charter. You need to know their passport details, likes, dislikes etc. That is stored in Leon contact database. This part of the application is strictly confidential and access to this data can be limited only to selected users in your company.
Quoting is essential to every business charter. You can create quotes in Leon based on different price lists (e.g. you can define different price lists for different customers). What you can also do is to import broker quotes from Avinode, modify them in Leon and send back to Avinode. Avinode and Leon are both connected. Quote is crucial for the industry and thus we are soon going to release even a better solution based on industry experience.
Manage your sales in bigger sales team
If you have one or two persons taking care about the sales, then probably you don’t need any sophisticated tools to track actions behind the sales process. But what if you have 5 of them or more? If they are working shifts and quote dozen times a day then you need some more advanced approach to this process. We have special checklists to ensure all actions are being taken in order to service your customers. Aviation likes checklists. So we do. Contract signed? Is the invoice sent? Paid? Customer informed about possible de-icing cost in winter? Extra catering required? Or maybe “pole-position” in Vnukovo-III is needed? You need to track these kind of things and you can track them in Leon.
Feed your empty legs wherever you can
Avinode, PrivateFly, Victor - all these systems can help your sales. And we are connected to all of them. We already know about your empty legs, because you enter them into the scheduling system anyway. So we can take care about one more little step. Spread this information into the world.
Broker calling? Let Leon take care about that!
Broker needs to know if his customer is perfectly serviced. His job is to ask you all the time: Did the aircraft land? Are they airbourne? Is there any delay? Is catering on board? You can make it easier. For sure we won’t be able to answer automatically if lead passenger was happy with the wine he tasted but we know your schedule. We know when the aircraft took off as we monitor movements of your fleet so we can take another little step to keep your broker up-to-date by sending ‘movements’ e-mails. This is really helpful.