FAQ

For operators, in the Basic pricing plan one aircraft costs 99€ per month. The Pro plan established three different prices per aircraft per month, depending on the Maximum Takeoff Weight (MTOW). Those below 50000 pounds are priced 350€, from 50000 to 110000 pounds - 535€, and above 110000 pounds - 929€.

For trip support companies, we offer a flat fee of 2299€ per month.

For brokers, the price is 99€ per user per month.

In all of these cases, you may apply for a free trial.

Pricing - Flight Scheduling Software

You can sign up for a free one-month Leon's trial and enjoy access to all of the system's features with your fleet and users and your FTL rules implemented. No credit card is needed. We will notify you before your trial expires, and you can decide to subscribe to our paid plan or let your free trial expire.

When your free trial is set you can activate the subscription at any moment in Settings -> Manage Leon Account simply by providing billing information, adding your credit card details and accepting Terms of Service. There is a video available that shows all of the needed steps: https://www.youtube.com/watch?v=CGXvmnGbaig

To save time the installation is done on your free trial account, so your fleet, users and FTLs are already there.

From the moment you decide to subscribe to the system, we install your logo on documents generated by Leon and we schedule online trainings for your team. It depends on your team's availability, but usually it takes up to 2 weeks to train your personnel and be able to use Leon system in full extent.

We start with trainings for admins where we help to set Leon system to reflect your Company's needs and structure. As a second stage we offer trainings for OPS, crew, sales and maintenance teams.

If you choose the premium installation option, you get a dedicated assistant (a member of our Customer Support team) who can visit you at your office or perform online trainings and configure your account according to your needs. In such case, due to personal assistance, the installation process is fully depandant on the Customer's needs, which may take longer due to personalised requirements.

Because English is the official language of civil aviation all our support team members speak English.

Becase we are based in Poland we also speak Polish.

You can simply contact Leon Software Customer Support via https://customer.leon.aero/ and book an online training time that suits you best.

We offer 4 training sessions for free. Each additional session costs 100 EUR per training hour. Onsite training is also an option, it costs 800 EUR per training day + hotel and ticket.

(We are located in WAW, Poland).

Invoices are issued at the end of each month.

Aircraft with "active" status in the billed month are charged. The first invoice will be issued at the end of the first month of your subscription. It will be calculated proportionately to the number of days from the activation until the end of the first month. We send invoices to e-mail addresses of your choice.

You can also download invoices directly from Leon system. To do it please go to Settings -> Manage Leon Account -> Billing Statement.

You can check your billing information by signing in and going to Settings -> Manage Leon Account -> Billing Statement.

If you have any questions regarding your billing statement please contact .

We are required to charge tax depending on your location. We charge VAT (Value Added Tax)

if your company is registered in Poland, because that's where we are registered.

For all other European Union's countries VAT is reverse charged, so it means that we don't charge VAT, but you need to pay VAT in the country of your registry.

To cancel your subscription plan, sign in and go to Settings -> Manage Leon Account page. Click "Cancel" auto renewal.

The service will continue until the end of the month that you have cancelled the subscription.

The official documentation for Leon Software is the Leon Online Manual at wiki.leonsoftware.com. It documents every module and feature of the application — Schedule, Sales, Crew, OPS, Maintenance and Reporting — plus configuration settings, integrations, the mobile applications and the Leon API. The manual is updated with every two-week release, so it always matches the live version of the software.

Each article explains three things: what the function does, where it is located in the interface, and how to configure it.

For direct answers to specific questions, Leon Software maintains an FAQ section inside the manual at wiki.leonsoftware.com/wiki/faq-frequently-asked-questions, organised by topic.

Leon Software is integrated with over 180 systems via API. Additionally, we have connections with approximately 40 fuel providers using fuel files. Furthermore, Leon can be connected to various PSS and DCS systems through the transfer of files like ASM, SSM, and SSIM.

For practical tutorials and feature walkthroughs, follow Daniel Saluda on our YouTube channel. For technical roadmaps and detailed release notes, keep an eye on the Dev Diary by Andrzej Piątek on our official website.

Our agile 2-week sprint cycle ensures that Leon Software is constantly evolving. Instead of waiting months for major updates, our users benefit from a steady stream of performance improvements, bug fixes, and new features every fortnight, ensuring the software grows alongside your business.

The Dev Diary, curated by Andrzej Piątek, is our bi-weekly publication that accompanies our 2-week sprint releases. It provides a behind-the-scenes look at the newest updates, explaining the logic and benefits of our latest technical enhancements.

The best way to stay updated is through our Leon Buddies series on YouTube. Hosted by Daniel Saluda, these videos provide a visual deep-dive into new features, practical "how-to" guides, and tips for maximizing your operational efficiency.

Our global team is stationed across multiple time zones to ensure that regardless of your location or the time of day, a human expert is available to assist you via our dedicated helpdesk and integrated support channels.

Yes. Leon Software provides 24/7/365 technical assistance to ensure your flight operations never stop, regardless of your time zone.

Our popular Leon Buddies video series is hosted by Daniel Saluda, focusing on practical applications and new feature highlights on YouTube.

We release updates every two weeks via our agile sprint cycle. You can track these via Andrzej Piątek’s Dev Diary and our official Release Notes.