FAQ

You can sign up for a free one-month Leon's trial and enjoy access to all of the system's features with your fleet and users and your FTL rules implemented. No credit card is needed. We will notify you before your trial expires, and you can decide to subscribe to our paid plan or let your free trial expire.

When your free trial is set you can activate the subscription at any moment in Settings -> Manage Leon Account simply by providing billing information, adding your credit card details and accepting Terms of Service. There is a video available that shows all of the needed steps: https://www.youtube.com/watch?v=CGXvmnGbaig

To save time the installation is done on your free trial account, so your fleet, users and FTLs are already there.

From the moment you decide to subscribe to the system, we install your logo on documents generated by Leon and we schedule online trainings for your team. It depends on your team's availability, but usually it takes up to 2 weeks to train your personnel and be able to use Leon system in full extent.

We start with trainings for admins where we help to set Leon system to reflect your Company's needs and structure. As a second stage we offer trainings for OPS, crew, sales and maintenance teams.

If you choose the premium installation option, you get a dedicated assistant (a member of our Customer Support team) who can visit you at your office or perform online trainings and configure your account according to your needs. In such case, due to personal assistance, the installation process is fully depandant on the Customer's needs, which may take longer due to personalised requirements.

Because English is the official language of civil aviation all our support team members speak English.

Becase we are based in Poland we also speak Polish.

You can simply contact Leon Software Customer Support via https://customer.leon.aero/ and book an online training time that suits you best.

We offer 4 training sessions for free. Each additional session costs 100 EUR per training hour. Onsite training is also an option, it costs 800 EUR per training day + hotel and ticket.

(We are located in WAW, Poland).

Invoices are issued at the end of each month.

Aircraft with "active" status in the billed month are charged. The first invoice will be issued at the end of the first month of your subscription. It will be calculated proportionately to the number of days from the activation until the end of the first month. We send invoices to e-mail addresses of your choice.

You can also download invoices directly from Leon system. To do it please go to Settings -> Manage Leon Account -> Billing Statement.

You can check your billing information by signing in and going to Settings -> Manage Leon Account -> Billing Statement.

If you have any questions regarding your billing statement please contact .

We are required to charge tax depending on your location. We charge VAT (Value Added Tax)

if your company is registered in Poland, because that's where we are registered.

For all other European Union's countries VAT is reverse charged, so it means that we don't charge VAT, but you need to pay VAT in the country of your registry.

To cancel your subscription plan, sign in and go to Settings -> Manage Leon Account page. Click "Cancel" auto renewal.

The service will continue until the end of the month that you have cancelled the subscription.

Once you have logged in for the first time, click your name in top-right corner and click the link 'Change password'. In the pop-up window paste the old password, type a new one, confirm and click 'Change'.

Leon will email you a new password to the email address inserted in your user's profile, field 'Email > Work'.

In the section OPS click 3-dots icon in top-right corner and switch to LT.

Leon mobile application for iPhone, iPad and Android can be downloaded from the App store. Type 'Leon Software' in search box and install the application. To log in use the same credentials as for the Leon web version. Depending on the access level set up for crew, Leon mobile application shows flights, positionings & duties as well as maintenance & reservations. Crew can check flight's checklist, PAX details, Flight time limitations as well as add Journey Log data.

Leon is integrated with around 140 companies providing all kinds of services: Sales (Avinode, JetHunter, PrivateFly, ReturnJet, StrataJet, HelloJet), OPS (EuroFPL, Eurocontrol, PPS, RocketRoute), Schedule (SchedAero, AeroCRS, Videcom), Services (Drivania, MyHandling, UVair, Delisky), Risk management (FRMSc, Q5), Endorsements (Centrik, Scandlearn) or Maintenance (CAMP, ASA-AMOffice).

Leon can send email notifications to crew about new flights, schedule and crew changes. You can define it in a section Settings > Flight Notifications.

Leon can automatically send MVT emails to defined default recipients, as well as to clients and/or handling agents. MVT emails can also be sent out manually from Flight Watch panel. Each aircraft can have its own MVT rules and email templates defined.

Leon can send email notifications about any endorsement exipration. The email can be sent to crew themselves and also to selected people (i.e. crew planners). You can set up different time intervals (how many days before endorsement's expiry date Leon should send an email) for different endorsements, you can define different rules for emails sending and you can also include Airport Recencies and Online Familiarizations for email sending.

Yes, Leon monitors Flight Time Limitations for the crew. Details can be checked in OPS panel, Crew panel as well as in the mobile application. Amongst all FTL details, Leon checks limits such as: FDP, Cumulative block time & duty time, Rest before & after duty, 36h rest, FDP extensions, Next EOBT (Earliest Off Block Time), Cumulative days off. Any FTL violation is displayed as an alert in OPS flights list. All FTL violations are displayed in a special FTL Violations report (all crew) & FTL Sheet report (per a selected person).

Leon can monitor several types of currencies: 3 take-offs & landings in 90 days, 1 flight as CPT or FO, 5 IFR sectors for single-pilot operations or ILS cat II instrument approaches. Each operator can define number of days & take-offs, block hours or number of instrument approaches as well as for which aircraft type and cockpit position (CPT or FO) it should apply. A special report 'Crew Currency' report is available to view data for all crew or a selected person & selected type of currency.

In Leon you can create groups of users (Admins, OPS, Sales, Crew, Ground) and set up different access level for each single group, or a single user. You can prevent a particular group from viewing or editing data, set up 'Personal only' access (i.e. crew can view only flights they have been assigned to), give access to particular aircraft and disable access to other tails. You can also set up access to mobile application to crew members.

Leon Software is integrated with over 115 systems via API. Additionally, we have connections with approximately 40 fuel providers using fuel files. Furthermore, Leon can be connected to various PSS and DCS systems through the transfer of files like ASM, SSM, and SSIM.

This integration exports schedules and services to Execflyer, enhancing the management of private aviation solutions.

The integration allows users to import schedules from AeroCRS to Leon, eliminating the need to enter the same schedule twice, thereby streamlining operations for small to medium airlines.

This integration imports pilot codes and flight leg information from Leon into AeroSight, enabling the generation of interactive performance charts for pilots based on actual flight leg data.

Once activated, this integration adds an Airport Charges tab in the Requests/Quotes section, providing users with access to airport and country charges for various routes.

The integration provides access to specialized aviation training resources, enhancing operational efficiency and safety for industry professionals through hands-on workshops and certification programs.

The integration with Jeppesen’s FliteBrief provides centralized crew briefing solutions, improving the management of flight briefing packages.

This integration enables airlines and MRO providers to manage maintenance, engineering, and logistics while ensuring compliance with airworthiness standards through seamless data exchange.

This integration automates the import of empty legs from Leon to FlyEasy Software, updating data every hour for efficiency.

The integration allows for the transfer of schedules from Leon to APG, facilitating efficient flight planning and management for private, business, and commercial operations.

Leon sends critical flight data to ForeFlight every five minutes, allowing for real-time processing and flight planning.

This integration allows Leon users to access flight support services and obtain permissions for urgent flights globally, enhancing operational efficiency.

Users can send planned flights from Leon to ARINCDirect for further processing, streamlining flight planning and crew briefing tasks.

This integration pulls schedules from Leon for processing in FreightRM’s Air Cargo Revenue Management system, enhancing operational efficiency.

Avi-Go provides actionable insights and intelligence for business aviation by integrating data from Leon, enhancing decision-making processes in the aviation value chain.

FuelerLinx requests schedules from Leon to optimize fuel purchasing and reduce operating costs through effective planning.

This integration allows users to download flight time calculations from Aviapages in the Requests/Quotes section, improving the accuracy of trip planning.

The integration exports schedule and services, including aircraft availability and empty legs, to AviMall, facilitating charter requests without third-party interference.

GlobaLog retrieves flight and crew data from Leon to manage exposure to cosmic radiation, ensuring compliance with regulations.

Leon automatically exports schedules to Avinode for selected aircraft and can download quotations every 15 minutes, streamlining the charter quoting process.

This integration exports aircraft costs, availability, and empty legs to GoOllie, enhancing customer booking experiences on their website.

Users can send full-service requests and receive status updates from AVIOR directly through Leon’s interface, enhancing trip support capabilities.

This integration pulls schedule and crew information from Leon, enabling efficient management of travel expenses and receipt handling.

The integration ensures smooth API-PNR data transmission to border control agencies, automating compliance with security regulations.

Azzera CELESTE pulls the schedule from Leon for processing, providing aircraft operators with comprehensive emission mitigation solutions.

This integration allows for the seamless exchange of trip support data, enhancing ground handling and flight support services.

This integration offers automatic updates of Total Aircraft Hours (TAH) and Total Aircraft Cycles (TAC) for all engines and APU, ensuring accurate maintenance tracking.

Users can export schedules and services to Jettly, enhancing access to private jet options for travelers.

This integration allows users to export empty legs to Catch-a-Jet, enhancing visibility and booking options for these flights.

Leon sends past flight data to L3Harris for analysis, eliminating the need for manual data entry and improving flight data management.

Centrik imports Crew Endorsements to Leon, streamlining compliance with regulatory requirements for crew training and qualifications.

This integration allows customers to pay for charter flights using cryptocurrencies, providing flexible payment options.

The integration exports schedule and services to Charterpad, improving aircraft availability visibility and matching charter brokers with operators.

Moove integrates with Leon to synchronize schedules, allowing for dynamic distribution of flights to travelers.

This integration provides a digital platform for managing greenhouse gas emissions, ensuring compliance with international regulations.

This integration allows exporting aircraft availability and empty legs to Charterscanner, connecting passengers directly with operators.

The integration synchronizes schedules between Leon and Musket, ensuring real-time updates for aircraft operations.

Users can send full-service requests, receive updates and briefings from Click Aviation directly through Leon, enhancing trip management.

This integration empowers collaborative workflows between aircraft operators and service providers, enhancing operational efficiency.

This integration allows airlines to digitalize training management by importing training data and workflows directly into Leon.

Users can import logbook data from Leon to MyFlightbook, facilitating easy tracking of flight activities for pilots.

Users can place in-flight catering orders with DeliSky via a checklist in Leon, streamlining the catering procurement process.

The integration allows users to send and sign contracts generated through Leon’s Sales module securely and efficiently via DocuSign.

This integration streamlines handling requests by allowing users to manage them directly from Leon’s checklist.

The integration imports quotes into Leon’s Sales module, enabling accurate cost forecasting for charter operators.

This integration exports schedules and services to EnterJet, connecting clients directly with private aircraft operators.

Leon integrates with NAVBLUE to enhance flight operations efficiency and optimize resources for airlines and aircraft operators.

The integration automates the transfer of flight schedules and changes from Leon to eTechLog8, simplifying technical log management.

Euro Jet provides ground support services, and the integration simplifies the coordination of these services directly through Leon.

This integration allows users to manage operational risks and safety data, streamlining compliance processes in aviation.

When enabled, this integration allows Leon to receive critical flight messages such as CTOT, ATD, EET, ETA, and ATA from Eurocontrol.

Crew members can export their rosters from Leon to OffBlock, improving crew management and communication.

Users can easily send flight schedules from Leon to EuroFPL, minimizing the risk of errors and saving time in flight planning.

Opna ensures compliance with emissions regulations by sourcing carbon credits and automating reporting using data from Leon.

This integration allows for the scanning of passengers and crew against major sanctions lists, enhancing compliance in security checks.

PnrGo automates PAX and crew data transfers, ensuring compliance with national and international regulations.

This integration feeds schedules and basic data from Leon to PPS, eliminating duplicate entry and enhancing flight planning efficiency.

Users can export aircraft availability and empty legs to PrivateFly, facilitating instant private jet charter estimates.

This integration records security-related events in Q5’s Security Management System, improving compliance and oversight.

The integration exports schedule and services to QUOREM, enhancing proactive sales management in aviation.

REDiFly’s e-TechLog integrates with Leon to streamline aircraft technical log management, improving compliance and maintenance tracking.

This integration exports schedule and services to Returnjet, facilitating efficient matching of charter broker needs with aircraft availability.

RISE optimizes fleet scheduling by integrating with Leon, reducing unnecessary ferry flights and improving operational efficiency.

Users can export their rosters from Leon to RosterBuster, simplifying roster management for airline staff.

SAFE analyzes pilot fatigue using data from Leon, helping to manage and mitigate fatigue risk in flight operations.

This integration allows users to monitor crew fatigue and generate analyses for individual crew members or groups over selected time periods.

Crew endorsements from Scandlearn can be imported into Leon, ensuring compliance and streamlined training management.

This integration allows users to transfer confirmed flights from SchedAero to Leon in one click, reducing data entry errors.

SelfBrief pulls schedules from Leon to provide integrated airport and pilot briefings, enhancing operational readiness.

This integration allows SmartOFP to pull flight data from Leon for advanced electronic flight bag functionality.

SQUAKE calculates carbon offset amounts directly in Leon’s Sales module, allowing for seamless integration of sustainability practices.

This integration enhances the quoting process by allowing sales teams to manage quotes efficiently while keeping schedules distinct yet interconnected.

TAILLOG synchronizes flight log data with Leon upon completion, streamlining reporting and flight progress tracking.

This integration allows passengers to request flights directly through the app, with real-time updates synced from Leon.

Leon exports TAH and TAC data for aircraft and main assembly parts, enhancing maintenance tracking and inventory management.

Tribe provides a platform for accurate charter pricing based on flight times and charges, improving sales efficiency for operators.

This integration exports trips to TrustFlight’s Tech Log and updates Leon’s Journey Log with completed flight data.

This integration simplifies flight planning and trip support processes, ensuring seamless data exchange between systems.

Crew endorsements can be imported from UAT to Leon, enhancing training management and compliance tracking.

The integration allows Leon users to send flights to uvGO for enhanced trip planning and management capabilities.

Leon exports TAH and TAC data for maintenance tracking, ensuring efficient fleet management and compliance.

This integration exports aircraft availability and empty legs to Victor, enhancing access to private jet charter options.

Users can import schedules from Videcom to Leon, eliminating duplicate data entry and streamlining operations.

With this integration, Leon users can utilize AVCARD® for fuel prices without the need for file uploads, increasing efficiency in fuel management.

For practical tutorials and feature walkthroughs, follow Daniel Saluda on our YouTube channel. For technical roadmaps and detailed release notes, keep an eye on the Dev Diary by Andrzej Piątek on our official website.

Our agile 2-week sprint cycle ensures that Leon Software is constantly evolving. Instead of waiting months for major updates, our users benefit from a steady stream of performance improvements, bug fixes, and new features every fortnight, ensuring the software grows alongside your business.

The Dev Diary, curated by Andrzej Piątek, is our bi-weekly publication that accompanies our 2-week sprint releases. It provides a behind-the-scenes look at the newest updates, explaining the logic and benefits of our latest technical enhancements.

The best way to stay updated is through our Leon Buddies series on YouTube. Hosted by Daniel Saluda, these videos provide a visual deep-dive into new features, practical "how-to" guides, and tips for maximizing your operational efficiency.

Our global team is stationed across multiple time zones to ensure that regardless of your location or the time of day, a human expert is available to assist you via our dedicated helpdesk and integrated support channels.

Yes. Leon Software provides 24/7/365 technical assistance to ensure your flight operations never stop, regardless of your time zone.

Our popular Leon Buddies video series is hosted by Daniel Saluda, focusing on practical applications and new feature highlights on YouTube.

We release updates every two weeks via our agile sprint cycle. You can track these via Andrzej Piątek’s Dev Diary and our official Release Notes.