AI in Aviation: Ensuring Safe and Secure Data Exchange in Leon

In this interview, Michał Piotrowski will discussthe role of AI and data security in Leon Software. In this Q&A, Michał answers the most common questions about how AI is used within Leon, how data is handled, and what safeguards are in place to ensure security and compliance. Whether you’re curious about encryption, GDPR, or the reliability of AI-powered tools like Wingman, this article provides clear insights straight from the source.

✅ 10 Key Questions about AI & Data Exchange in Leon

Does AI remember or store the queries I send through Leon?

AI doesn’t remember or store queries sent by Leon users in a lasting way. They might be temporarily processed by the AI provider – for example, ChatGPT – to make it possible to generate an answer, but they’re not used in the processes of model learning, nor are they stored as training data. In the case of AI functions used in document templates, the data is not transferred at all, unless the user manually enters them.

Can AI models access or learn from sensitive operational data like crew names or flight details?

AI is configured not to learn based on transferred data. During the development, AI is sometimes used as an aid, however, we try not to work on real data of our clients. In the case of Wingman – our own AI chat – some data requested by the user can reach the AI provider, but the model still cannot be trained on such data.

How is my data anonymized before it reaches the AI?

Such data isn’t anonymized, because AI cannot be trained on it. At Leon Software, we follow the principle of data minimization – we only pass the essential data needed to answer the question.

Is the AI trained on data coming from Leon?

No, AI is not trained on data coming from Leon. Data passed when using a function, such as the Wingman chat, serves only for generating the answer. It’s not used for further large language model training.

What kind of encryption is used when transferring data to AI services?

The entire communication between Leon and AI providers is carried out through encrypted connections TLS 1.2/1.3 (HTTPS). Thanks to that, transferred data to and from AI services is protected from interception during transfer.

Are the AI services hosted within the EU or in other jurisdictions?

The AI provider provides a choice of the hosting region. It’s possible to set data processing to the European Union region, which allows the user to fulfil the GDPR conditions, and that’s the setting we try to use.

Can I opt out of AI processing or restrict certain data from being sent?

Using AI is voluntary. Leon Software, on its own, will not send any data to AI providers.

What roles or accounts are used to send data to the AI from Leon?

Access to AI is realized on Leon’s side through user accounts. Our Wingman cannot use any more data during a conversation than the user themself. In the case of AI Assistant for templates in the Document Manager, the user must have the ability to edit them, as AI only has access to template data, not operator data.

How can we audit or monitor what data was sent to the AI?

Leon allows users to monitor which data was passed to AI throughout chats with Wingman. We log the queries and answers, which allows for auditing, control and detection of potential misuse.

What happens if the AI integration fails — is there a fallback mechanism in Leon?

In case of a malfunction or a problem with the Artificial Intelligence integration, Leon Software still works – users can still use the app in a traditional way, using Natural Intelligence.😉If the AI provides an incorrect answer or there’s an error, our Support team is always ready to help and resolve the issue.

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